Southwest Airlines Community

Department of the Navy does not allow commercial travel in and routine service or working uniforms. This policy was put into place after a Navy diver was singled out during a hijacking.   SWA has a policy that effectively excludes Sailors and Marines. it is embarrassing calling for “uniformed personnel”  on official business for boarding only to be turned away because I’m not in a uniform.   The term “uniformed personnel” includes the military, Public Health Service and National Oceanographic Atmospheric Administration folks both in and out of a uniform.  ... View more

I have flown SWA as a military member and for personal travel  for over 20 years. My branch generally disallows traveling in uniform anywhere. Today at the Jacksonville (JAX) airport, traveling on orders, I was denied military boarding for the very first time because I was in civilian attire with ID and orders in-hand. If you are going to allow those traveling on orders to board between groups A & B then do so so that you do not discriminate against branches that do not allow uniform wear for travel.   Southwest will no longer be my airline of choice. ... View more