This reply really adds nothing to the conversation. I think we all understand the policy, we are saying the policy is flawed and should be modified. You should either let active duty military personnel board early if they have their ID card, or just get rid of the policy altogether. Most military people traveling on official business are in civilian clothes, people don't travel in uniform very often anymore. we are on official business serving our country, so if you want to recognize that, it shouldn't matter what clothes we're wearing at the time. if you hear the announcement, and you think, "oh that might be nice to board early," and then you walk up to the line and are denied, and have to go back to the end the line, it's humiliating and embarrassing, which I imagine is the exact opposite effect the policy is supposed to have. You say your gate agents are trained, but they are inconsistent, some let people on early, some do not.
... View more
