12-30-2018
05:46 PM
1 Love
You give these to deserving southwest team members who you feel have done a great job of making your experience better. Gate agents and flight crew members are easy to recognize by simply handing one to them and telling them you appreciate them for what they do.
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05-05-2018
02:04 PM
@bullman63 wrote: Got onto a plane that was only carrying about 30 passengers and was told by an attendant that we couldn’t sit in the last three rows due to weight distribution. Is this a Southwest policy? Because in the same situation on at least two occasions this was NOT what was done. I think they do need to keep all passengers in front of the FA, and with so few people on the flights the FA may sit in the rear rows instead of the jump seats. Balancing the weight would also depend on checked bags and on cargo that may be flying, so it isn't unreasonable that situations would vary between flights if the captain had a preference to keep people up front for some reason.
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