12-30-2018
05:46 PM
1 Love
You give these to deserving southwest team members who you feel have done a great job of making your experience better. Gate agents and flight crew members are easy to recognize by simply handing one to them and telling them you appreciate them for what they do.
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07-12-2018
01:35 PM
2 Loves
I’ve called multiple times requesting additional coupons but unfortunately to no avail. I’ve not seen on here a solution that successfully results in additional coupons being received. I fly often and see great service often and would like to say “You are noticed going over and above”. I don’t use Twitter so I’m not able to use that method. Thanks!
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05-04-2018
11:33 PM
Got onto a plane that was only carrying about 30 passengers and was told by an attendant that we couldn’t sit in the last three rows due to weight distribution. Is this a Southwest policy? Because in the same situation on at least two occasions this was NOT what was done.
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