Southwest should provide to all customers, but at least their RR customers the ability to view all travel banks or refunds given when changing a flight. Since you do not have the ability to refund the money to the card, they should have a window on your RR account that shows all Travel Credits. Or like a lot of airlines, allows you to click on any travel credits at time of purchase. As far as I understand, and please correct me if I'm wrong, you have to pull up original confimation code, and input, which of course makes it much more difficult to remember past travel credits.
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