Hi Danny. Glad to hear of your experience. Note: edit your post to remove your RR#. SInce this is a public forum, there is nothing to prevent a nefarious person from trying to use it. Also, your best bet is to let the airline know of your experience. Here's how. https://www.southwestaircommunity.com/t5/Knowledge-Base/Submitting-a-Customer-Service-Compliment/ta-p/87243
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