07-17-2018
07:56 AM
07-17-2018
07:56 AM
Hi again. The fact that booking.com hasn't contacted you is pretty disappointing. I'd advise e-mailing them, AND slamming them on twitter, facebook, YELP, and any other on-line rating platform you can think of. Bad public press does wonders in encouraging companies to be responsive. I fully understand why you never want anything to do with the company again, but it appears this was your first bad experience with it. Only you can say whether or not this experience was so aggregious that it deserves "one strike and you are out." Booking.com finally did rectify the problem, admitedly at great discomfort to you. 10,000 points spent on a wanna get away fare is roughly worth $150. Only you can say whether or not your experience was so distasteful that you are willing to forgo that type of opportunity in the future.
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