08-03-2018
07:06 PM
08-03-2018
07:06 PM
https://www.southwest.com/assets/pdfs/corporate-commitments/contract-of-carriage.pdf https://www.southwest.com/html/about-southwest/terms-and-conditions/incorporated-terms.html
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08-03-2018
06:50 PM
Often the graphics will be off because they are reporting flood warnings in the area. Not aviation alerts.
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08-03-2018
06:48 PM
https://aviationweather.gov/cwamis Here is the actual link to the weather
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08-03-2018
06:19 PM
So if I reach out for assistance or information on this board I am answered by a community champion that is responding in hopes of reward for promoting Southwest's agenda Really???? Here is from your own policy And why would you allow a non employee access to any of my personal information. This is wrong. Status: Community Champions will be given a badge on the bottom right corner of their profile picture that will identify them as Members of the program. Perks: Champions receive a variety of perks throughout their time in the program, ranging from exclusive swag to invitations to visit our Company Headquarters in Dallas, TX. Access: Champions have opportunities to connect regularly with The Southwest Community Team, making it easier to discuss questions, issues, and opportunities for the Community.
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08-03-2018
06:06 PM
08-03-2018
06:06 PM
GS Ground Stop. Ground Stops are implemented for a number of reasons. The most common reasons are: To control air traffic volume to airports when the projected traffic demand is expected to exceed the airport's acceptance rate for a short period of time. To temporarily stop traffic allowing for the implementation of a longer-term solution, such as a Ground Delay Program. The affected airport's acceptance rate has been reduced to zero. How it works: Flights that are destined to the affected airport are held at their departure point for the duration of the Ground Stop.
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08-03-2018
05:51 PM
08-03-2018
05:51 PM
I really dont need the platitude. I am well aware of the entire scenerio and more. There is much more to this story than what any of you know and it has been escalated above this level. Thank you for responding but do please get all of the information correct before trying to provide a solution.
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08-03-2018
04:12 AM
08-03-2018
04:12 AM
A20's Flight canceled rebooked on another in final C rows Told we had to pay another 100 dollars to be able to regain our previous position, acting like they were doing us a favor. Non Revenue - staff sitting in prime seats and didnt even care. Once again its the policy..... Policy to gouge My opinion and facts of our experience
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08-03-2018
04:04 AM
Here is a topper During our Fathers Funeral I had to be on hold 35 minutes because of all their mistakes. And then got no resolution...
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08-03-2018
04:00 AM
Here Tim let me repost this here as well before it get deleted because they dont want people to know what really goes on. Funny you should say this John Re: "Delays". "Cancels" , "no notifications" I hope unlike us, you were not in an A group and then rebooked on another flight at the tail end of the C group. Worse yet, we were canceled on the way to our Fathers unexpected funeral, denied on 2 possible rebookings only to be place on the last flight to our route on standby. Obviously this did not fly well with us, nor does southwest for that matter, and the gate agent had an attitude. In tears after the horrible treatment, another passanger at the gate looked at him and very politely told him he was cold and heartless and rude. I guess that made him think a bit, as at least the flight 11 hours later we were able to book after the just before the B group.. Its only because other passangers saw what happened that a kind elderly man allowed us to sit together, But wait thats not all. As you said, we were canceled at 8am this on the day stated for a flight departing at 530pm Told we had to rebook Of course I did take it to the FAA this time, contacted Mr Kelly and Mr Van De ... They did decide to route us through Chicago this time, like it should have been done when we came up... But wait.. Imagine this We had A assignments for our flight to leave CVG going to BWI, but our rebook was in the lower C class and seperate. Our flight from BWI to MDW we were seperated. bad enough this was a trip because of bereavement, now having to sit apart after not sleeping for 2 days because of the 11 hour delay, the frustration of missing family members that could only meet for a short time due to their work... We evan asked the gate agent to show some sympathy. yet as your said They just dont care. She said the only way to be moved up was to pay another 100 dollars to upgrade to the A class which we already were prior. Big time scam. We were forced to pay this fee just so we could sit next to each other and try to get some recovery. I will tell you this. It is very sad and one of the worst days a person can have when losing their parents, but SOUTHWEST AIRLINES TURNED OUR WORST POSSIBLE FAMILY EVENT INTO AN EVEN MORE HORRIFIC EXPERIENCE. I will tell this story to everyone. Southwest... I hope in your time of loss you dont run into situations where the people you contract with and should be able to trust, turn away and treat you like dirt. This is how you made us feel. Dont forget your usual line.. it was weather, or the air traffic controler Total almost $900 for a flight for 2 from FLL to CVG and bumped and canceled multiple times. Then froced to pay another $100 because of your mistakes.. As a Mason, A Templar, A Nurse, and a member of the ASPCA.. Brother if you are in travel, you have lost your way. j2e3iy
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08-03-2018
03:51 AM
08-03-2018
03:51 AM
Funny you should say this John Re: "Delays". "Cancels" , "no notifications" I hope unlike us, you were not in an A group and then rebooked on another flight at the tail end of the C group. Worse yet, we were canceled on the way to our Fathers unexpected funeral, denied on 2 possible rebookings only to be place on the last flight to our route on standby. Obviously this did not fly well with us, nor does southwest for that matter, and the gate agent had an attitude. In tears after the horrible treatment, my girl looked at him and very politely told him he was cold and heartless and had not empathy at all. I guess that made him think a bit, as at least the flight 11 hours later we were able to book after the A group.. But wait thats not all. As you said, we were canceled at 8am this on the day stated for a flight departing at 530pm Told we had to rebook Of course I did take it to the FAA this time, contacted Mr Kelly and Mr Van De ... They did decide to route us through Chicago this time, like it should have been done when we came up... But wait.. Imagine this We had A assignments for our flight to leave CVG going to BWI, but our rebook was in the lower C class and seperate. Our flight from BWI to MDW we were seperated. bad enough this was a trip because of bereavement, now having to sit apart after not sleeping for 2 days because of the 11 hour delay, the frustration of missing family members that could only meet for a short time due to their work... We evan asked the gate agent to show some sympathy. yet as your said They just dont care. She said the only way to be moved up was to pay another 100 dollars to upgrade to the A class which we already were prior. Big time scam. We were forced to pay this fee just so we could sit next to each other and try to get some recovery. I will tell you this. It is very sad and one of the worst days a person can have when losing their parents, but SOUTHWEST AIRLINES TURNED OUR WORST POSSIBLE FAMILY EVENT INTO AN EVEN MORE HORRIFIC EXPERIENCE. I will tell this story to everyone. Southwest... I hope in your time of loss you dont run into situations where the people you contract with and should be able to trust, turn away and treat you like dirt. This is how you made us feel. Dont forget your usual line.. it was weather, or the air traffic controler Total almost $900 for a flight for 2 from FLL to CVG and bumped and canceled multiple times. Then froced to pay another $100 because of your mistakes.. As a Mason, A Templar, A Nurse, and a member of the ASPCA.. Brother if you are in travel, you have lost your way. j2e3iy
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