@GeoSun wrote: This problem (see below) persisted and its very disappointing that the IT people has not it. Access Denied You don't have permission to access "http://www.southwest.com/flight/lookup-air-reservation.html?" on this server. Reference #18.5cae0017.1548231696.633e7478 If you are in a location other than one served by the airline, you may not be able to reach the website because the airline has made a decision to not make the website available in your country. Apparently Southwest has analyzed the situation and decided the costof making the website avilable interntionally exceeds the reveneue/profit it would get from selling tickets in those places. If that's you, your options are to use a US based VPN or use the cell app in CELL DATA mode and not wifi. If you are in a country that Southwest provides service, the suggestion is that you clear cookies and history and try again. For people in the US, the situation occurs almost certainly due to a problem with the users' computers and not the website.
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