Tough situation. I am in complete agreement with the pre-board notes as voiced above. Only two solutions come to mind. One. You enforce the rules and let people who need “extra time”to board, board between the A and B groups as per Southwest rules. Two. Allow the “able” preboarders to sit only in rows 10 and beyond. The A-list preferred clients biggest perk is to board first and grab a seat in the first few rows. It’s our “first class”. By modifying the pre-board process I think you’d make a lot of A-list preferred passengers extremely happy. Thanks for listening.
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