@DfDrPepper_23 this is a public forum, meaning that anyone (Admins and Moderators included) has the ability to interract with the content you publish. You can familiarize yourself with the Southwest Community Guidelines here.
If you'd like to speak with us about a Customer Service issue, please reach out to us by phone (1-855-234-4654), on Twitter (@SouthwestAir) or by email. The Community is designed for peer-to-peer discussion. Your thoughts and opinions are welcome here, but we ask that you keep your tone positive and your comments constructive.
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