It's not )just) your Samsung, others including myself have experienced the same thing, brand of phone/tablet didn't matter.
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03-23-2023
06:31 AM
"If Southwest wanted to tighten up the policy that would be fine with me but I think things basically work right now and if someone has overextended their belongings where they can't physically keep their hand on the item then do what you have to do."
If that's their hand and not their behind in that seat, I sure hope they have fast reflexes because I'm sitting there regardless if I want.
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03-05-2023
07:35 PM
03-05-2023
07:35 PM
https://www.cbs17.com/news/local-news/wake-county-news/horrifying-flight-diverts-from-rdu-to-myrtle-beach-as-some-passengers-vomit-in-6-hour-ordeal-raleigh-couple-says/
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03-04-2023
02:30 PM
03-04-2023
02:30 PM
Not that it helps, it happened to me constantly on my recent flights.
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11-03-2021
05:50 AM
11-03-2021
05:50 AM
"Practice Hospitality, and Live by the Golden Rule" apparently is the new Southwest corporate mantra.* * Southwest pilots exempt
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For those interested, below are the routes and flight numbers of Southwest 737 Max planes returned to service last month. Of course, some of these routes won't be using 737 Max planes for the time being due to the the just announced grounding for a potential electrical issue of 30 of the 58 Southwest 737 Max planes in use. ATL – RSW, Flight number: 6589 BWI – MSY, Flight number: 6008 BWI – RSW, Flight number: 6024 CMH – PHX, Flight number: 6007 DEN – MCO, Flight number: 6013 DEN – MDW, Flight number: 6001 HOU – MCI, Flight number: 6548 HOU – SLC, Flight number: 6029 LAS – PHX, Flight number: 6020 LAS – SAT, Flight number: 6237 MCI – HOU, Flight number: 6028 MCO – DEN, Flight number: 6598 MCO – MDW, Flight number: 6623 MCO – MSY, Flight number: 6010 MDW – DEN, Flight number: 6002 MDW – MCO, Flight number: 6555 MDW – PHX, Flight number: 6026 MDW – RSW, Flight number: 6004 MSY – BWI, Flight number: 6011 MSY – MCO, Flight number: 6268 PDX – PHX, Flight number: 6016 PHX – CMH, Flight number: 6006 PHX – LAS, Flight number: 6021 PHX – MDW, Flight number: 6027 PHX – PDX, Flight number: 6015 PHX – SLC, Flight number: 6017 RSW – ATL, Flight number: 6025 RSW – BWI, Flight number: 6023 RSW – MDW, Flight number: 6399 SAT – LAS, Flight number: 6019 SLC – HOU, Flight number: 6030 SLC – PHX, Flight number: 6014
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gsking posted: "Are you vaccinated? If not, you best stay at home. You're much more likely to die of Covid than die in a Max crash. And that was before all the upgrades to the plane. Man, they really really need to start teaching statistics in schools." ------------ I asked if anyone knew on which routes Southwest has deployed the Max. I did not ask advice from strangers on how to live my life. It's unfortunate they don't teach manners or reading comprehension in schools.
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Thank you jksobonya for that additional information. Of course, the catch is that even if they move you from a Max to another plane a few days out, they can swap a Max for that plane at the last minute. Hopefully someone at Southwest will know on which routes the Max has been deployed.
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04-08-2021
09:28 PM
04-08-2021
09:28 PM
I know that I can click on individual flight numbers and see the *scheduled* type of plane, but since Southwest says it can substitute plane types at its discretion, I want to be sure I am not flying on a route where the 737 is in service.
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12-02-2019
07:13 AM
Hi Nicole, It's nonsense to blame the ACCA for Southwest's lax boarding policies that negatively affect the majority of your customers. Please point out where the regulations require those claiming a disability to board first? https://www.transportation.gov/airconsumer/passengers-disabilities Southwest could fix the problem in a day by having those claiming a disability board last and having a gate agent escort them to an open seat and assist them in getting situated. It wouldn't require much employee time/effort because the number of disabled will miracuously dwindle to just a few....
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Or at least properly label it, it is not a "route" map any more in any way. Better description would be: "Picture of a Bunch of Cities".
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I have a modest proposal to solve the problem. Everyone who has a medical issue or needs extra time boards last. It makes no sense to let people who are hobbled, slow, or have to board with their designated helper/pet monkey go first. They just clog up the aisles. Let the able-bodied/efficient folks board first and then the former "pre-boarders" can get on at their leisure. Oh, they can board with as many "helpers" as they want!
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It's not that the Contact Us does not work technically, it's that I sent messages using it three times and never received a response that addressed my issue.
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To those who tout the "Contact Us" form on the Southwest website, that is not the same as email. True, you will get an email reply that likely doesn't address your issue. And that reply will be "locked" -- i.e, you cannot respond to it and start a dialogue. So if the info you receive is unhelpful you have to start over with a new "Contact Us" message. This system clearly is designed to restrict customer interaction with Southwest personnel.
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07-08-2019
08:20 PM
07-08-2019
08:20 PM
It was a Southwest promotion. And, the "Contact Us" form is what didn't work three times. I'm looking for a way to respond to the Executive Office customer relations group without waiting on hold 30-minutes plus....
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07-08-2019
01:13 PM
07-08-2019
01:13 PM
Several weeks ago, I asked via online message why I never received the bonus miles I was promised for electing to receive promotional emails. Three tries, and I couldn't get a substantive response out of anyone. Then I got a phone message to call customer relations at a toll-free number in Texas. I've tried three different times -- unfortunately, there's been a 30-minute-plus wait to talk to someone each time I called. Anyone know of a direct email address for customer relations? Pretty frustrating to have spend all of this time chasing the miles I was promised.
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03-13-2019
01:17 PM
03-13-2019
01:17 PM
So I contacted Southwest about the 2nd probably I had in capturing a lower fare. (This time, the rebooking screen shows the lower amount, but it returns an error page when I select it.) I got the same long-winded excuse about how they're sorry the fare I tried to book disappeared during the booking process. That lower fare is STILL AVAILABLE right now. Worthless customer service, at least very their messaging system.
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03-11-2019
04:53 AM
03-11-2019
04:53 AM
I'm coming around to believing that the price shown may not actually be available for booking. Had another error this morning. Same PNR, but the price of the first flight dropped $2. Decided to see if I could capture it. Nope. $-2 showed in the fare differential column, but tried twice to select it and got the same error message: "We are unable to price the flight that you selected. Please select a different flight."
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03-09-2019
11:52 AM
03-09-2019
11:52 AM
Appreciate the replies. This ticket has two flights in one PNR (three cities, though, thus the multi-city ticket). The first flight was, and is, priced the same as before. The second flight dropped in price. I picked "Change" flight, selected the 2nd flight as the one to change, but the lower fare was not reflected on that screen. Also, when I attempted to book the same trip as a new reservation, the total amount of the fare for both flights combined dropped as expected.
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03-09-2019
05:36 AM
03-09-2019
05:36 AM
I noticed as I was booking a new flight that, for an existing reservation, the price of one leg of a multi-city flight dropped by $20. I retrieved that reservation and went about changing that specific leg to capture the price drop. However, instead of showing $-20 in the difference column, it showed +5. I doubled checked the fare in a new window (there were 3 seats left at the price). I even started the process of cancelling the flight and booking the new one. The lower fare was reflected in the total for the new reservation, but I received a warning message that the funds from cancelling the existing reservation might not be available for a while, so I decided not to chance it. I tried rebooking again about an hour later -- still three seats left at the lower fare but still not reflected when I tried to change my reservation. So I sent Southwest a message, offering to provide screenshots of each step of my effort to capture the lower fare. (You can't just email them with attachments, unless someone has a customer service email address that's not publicized.) Disappointingly, I received a total blow-off response that essentially said fares are "first-come first-served." Obviously, no effort to actually read my message (the fare was still there an hour after the first failure to capture the lower fare) and essentially a cut-and-paste stop bothering us response. I've never had this issue before, so I'm wondering if it's something related to the multi-city booking. There was a $10 credit applied to this fare, but it still would be good since the date didn't change and, anyway, $10 is only half of the $20 fare difference. Any thoughts or tricks on how to successfully capture fare decreases are appreciated. It's the primary reason I book Southwest at all.
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