03-15-2019
04:14 PM
I’ve been at KCI since 1:00 waiting on my 1:50 flight to Phoenix. It got delayed due to a door seal issue, but it’s been confirmed that our plane was actually given to another flight to STL. What the? Now we are waiting on a plane coming in from Nashville and won’t leave until 6:25. I’m all for safety, but why did SWA give our plane away to STL passengers, especially when it’s such a short flight? Totally bummed!
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I thought I would comment here about the Boeing 737 Max issue - I've been scouring the SWA website and the internet trying to find the type of aircraft I'm flying on Friday. I finally discovered how to figure that out here on this post. Never been here before and I am a long time fan of SWA - this blog is helpful! I was on hold with SWA for two hours earlier this evening trying to change my flight because I am booked on a 737 Max, but got disconnected for some reason. It appeared someone answered and then hung up. So, I called back and have been holding 1 hour and 45 minutes. Fingers crossed I get a live person soon! I'm sure it's crazy and I understand, but please don't disconnect me!
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