I have been a long-time loyal Southwest customer. However, I was very disappointed that SW did not ground the 737 Max planes prior to the Federal order. Now, given what we know about the issues with this plane, I would like to know if SW is going to stop using this plane.
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03-15-2019
06:43 PM
1 Love
I am sorry to hear about your delay, I would be bummed too! I don't work for the airlines, I'm just another customer, but my *guess* is that Southwest is trying to get their planes in place and repositioned to start getting on track with the normal schedule. The best description I've heard is that airline schedules are like a puzzle that needs to get put together every day. The operational emergency, severe weather, and grounding mean that right now the puzzle is a mess and there is a lot of rearranging that needs to take place. Good luck!
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