Southwest Airlines Community

I would have loved to hear their take. I've done a huge amount of reading on this subject, beginning right after the first crash, and I realize it's a very complicated situation, with multiple legitimate viewpoints. I'm staying abreast of developments and am cautiously optimistic MAX will return (to everyone's satisfaction) in 2020. ... View more

@Ivanhoe10 wrote: ...This could of easily been me, it was a Joke!!  I hope to see an apology from Southwest on this soon, or you have lost a customer in me, seriously....   I don't think you will see that, since the passenger may be having a grievance against the airline they won't be able to comment on the situation.   Hopefully the passenger was re-accomodated quickly and given some LUV to make up for the situation if the fact-finding back at the terminal warranted it.     ... View more

I have been a long-time loyal Southwest customer. However, I was very disappointed that SW did not ground the 737 Max planes prior to the Federal order. Now, given what we know about the issues with this plane, I would like to know if SW is going to stop using this plane.    ... View more