05-09-2019
02:49 PM
05-09-2019
02:49 PM
@rsmbbdad wrote: Thanks for the feedback. I will give them a call. I was hoping there was a simple "click" from the online account in question. That would be too easy. Besides, I suspect Southwest does not want folks closing accounts. I should note that there are NO points available in the accout. I just want to stop the emails, etc. Thanks That's a helpful clarification - you could opt out of the email if you have the login info. There has to be a way to resign the account as well, but you may need to call customer support or customer relations to do that. Here are the newsletters: https://www.southwest.com/myaccount/preferences/communication You could also go in and delete all emails from the account and unsubscribe the next time you get a message, they should eventually stop.
... View more