06-05-2019
01:22 PM
06-05-2019
01:22 PM
If I book a flight using unused Travel Funds and then need to cancel the flight all together will I be able to recieve a full refund back onto my credit card. I don't want the refund back onto travel funds. Unused travel funds have a ton of limitations so being able to just receive the payment back would be ideal. The previous flight I booked was business select The flight I am booking is business select
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06-05-2019
11:38 AM
The problem I am having is it won't let me link up the travel funds with the flight I am booking right now. It is claiming that Elizabeth Vanhoy is not me so I won't be able to use the funds.
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06-05-2019
10:08 AM
I cancelled a flight to Dallas recently because my boss wanted to drive from Houston to Dallas instead of fly. In order to cancel this reservation I needed to call customer service because I bought the tickets through southwest vacations. The lady I talked to cancelled my flight and put both my boss and my name under future travel funds so I would not lose all of my money. I opted to use future travel funds in order to use it for another work trip. Today I was booking a flight to Denver and attempted to use my travel funds, however, somehow my name was spelled incorrectly and I am not allowed to use those funds anymore. Not really sure what I should do because I need to use those funds in order to get reimbursed. So if anyone has any suggestions please let me know. I have tried to call Southwest customer service twice and was put on hold for 30+ minutes. In addition, I have emailed southwest airlines so if I do EVER hear back I will let you know what happens with this mess. My name: Elizabeth Van Hoy How it was spelled on Travel Funds: Elizabeth Vanhoy
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