10-25-2019
01:32 PM
You are absolutely right! They do not care at all. It seems like it would be very simple for someone to watch the security recordings and see who went through our luggage. Never flying Southwest ever again!
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10-25-2019
01:30 PM
I have filed multiple police reports, TSA report, and reports with the airline. Nothing has been done. I would just like others to know that nothing will be done about items stolen from their checked luggage.
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10-25-2019
01:27 PM
10-25-2019
01:27 PM
My brand new watch was stolen from my checked luggage and Southwest could care less! I will never fly Southwest again!
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This info is not always true! My co-worker had her airpods stolen from her carry on bag as it went through security. She traced the airpods back to security and no one would help her. A police report has been filed and now she waits. My new watch was stolen from my checked luggage and Southwest has not helped me in the least bit to locate it. I feel like security cameras should be checked, footage of the xray scanner, something! Nothing has been done.I will never fly with Southwest again and will tell everyone I know about what happened to me.
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10-25-2019
01:22 PM
10-25-2019
01:22 PM
A brand new watch that I purchased while on vacation was stolen from my checked bag. I will no longer fly with Southwest! I have filed multiple police reports, TSA report, and reports with the airline. No camera have been checked and nothing has been done.
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10-25-2019
01:18 PM
10-25-2019
01:18 PM
I bought a new watch while on vacation in Las Vegas last week. I packed it, still in the box, under stacks of clothes in my checked luggage. I took a direct flight #2290 from Las Vegas to Raleigh, North Carolina and when I unpacked my suitacase the box and watch were gone. After speaking with a Southwest employee and TSA I was told my luggage should have never left the view of security cameras. It has been over a week now and after filing police reports in both states, report with TSA, and reports with both airports I am still without my new watch. Lesson learned - NEVER pack anything valuable at all in your checked bags. I will never fly Shouthwest ever again and I will be cancelling my credit card as soon as I drain the points I have left on it.
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10-21-2019
03:03 PM
My watch was stolen out of my checked luggage somewhere between Las Vegas Southwest Air and Raleigh, NC. There was no TSA slip in my luggage.
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10-21-2019
02:59 PM
My watch was also stolen from my checked bag in Las Vegas. I will never fly with them again if this issue is not resolved. I will also cancel my Southwest credit card and never give them any of my money ever again!
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10-21-2019
02:57 PM
My watch was stolen from my luggage at some point after I checked my bags with a Southwest ticket counter employee in Las Vegas on 10/18/19. I have been a Southwest customer for many years and I also have a Rapid Rewards member credit card. If this issue is not resolved I will no longer fly with Southwest and I will cancel the credit card right away.
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