I have a flight booked for April to the Dominican that l haven’t canceled. I have no plans on traveling there anyway hotel closed for a month. If l cancel or change flights l only have to May 29 2020 to use my travel funds. I will lose over $1000 for using a $20 voucher for a price drop last May that was sitting in my account. I booked my vacation last October therefore l cannot use that date for my end but now l am stuck with May 2020. I have received the email today telling me nothing can be done unless l can reschedule for May that is not happening.
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This can be done! It is just a little complicated. The travel funds are actually irrelevant to your question because the hold up lies in paying "cash"/travel funds for some of the tix and then using points for the others. Here is what you need to do: Book the adult flights. You should be able to do this on one reservation together. Note the confirmation number...you will need it for the kiddos. Next, book the kids' flights on points. Again...you should be able to do this on one reservation together. Toward the end of the booking process, you will get a popup that asks if the kids are flying unaccompanied. You will select thay they are travelling with an adult, and you will be asked for the confirmation info for an adult. As long as you enter that, you should be good. NOTE: Since you will be on two separate reservations, you may not all end up with sequential boarding positions once you check in. If your kids are below six years of age, you can board together in family boarding, and the boarding positions become irrelevant. Hope that helps. This is something we do all the time, so you should be good. If you have more questions, let me know. You might also find it easier to simply call to book using the Contact Us info below. Either way, good luck, and happy flying!
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