Southwest Airlines Community

@Mooch1 wrote: So why do they still lead newcomers down the path of registering as seniors? Possibly the software didn’t have a corresponding update that the ticketing software received.   I don’t recall the timing either, maybe it has to remain a registration option until the last previously purchased fare has been flown.     ... View more

I can definitely relate as we were in the same situation. We ultimately used the same confirmation code over and over to pay the $5.60 government fees.    While I'm not sure how much it'll help, try reaching out via Twitter or giving Southwest a call, maybe they can assist further with this scenario.  ... View more