03-01-2020
09:33 PM
03-01-2020
09:33 PM
@Mooch1 wrote: So why do they still lead newcomers down the path of registering as seniors? Possibly the software didn’t have a corresponding update that the ticketing software received. I don’t recall the timing either, maybe it has to remain a registration option until the last previously purchased fare has been flown.
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I can definitely relate as we were in the same situation. We ultimately used the same confirmation code over and over to pay the $5.60 government fees. While I'm not sure how much it'll help, try reaching out via Twitter or giving Southwest a call, maybe they can assist further with this scenario.
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