Southwest Airlines Community

@thieu11 Southwest is not going to extend the expiration date of your travel funds.  After they expire you can send a message asking that they be reinstated as vouchers.  The value of each travel fund will be reduced by $100 each during this process.  You have 6 months after the travel funds expire to request the conversion and then once you get the vouchers they will expire 6 months later.  In the meantime enjoy the $150 voucher you are being sent.   --TheMiddleSeat ... View more

@VidhiG wrote: I am having the same issue where I cancelled my ticket but i had a travel fund and instead of giving me more time to travel my expiration is April 8th and they wont wont allow me t transfer. Southwest claims flexibility, yet the corona virus will still be around early April.  Surprisingly, united airlines cancelled my ticket and issues a new voucher to extend for another year. take some notes southwest. You issued a voucher due to issues on your end and now with the virus you cant extend me and my husbands voucher. very disappointing.  If your expiration date is April 8, that means you originally reserved your flight on April 8, 2019, and cancelled it sometime after that. You have had all of last year up until now to use your travel funds (an entire year). Please do not blame the virus for not being able to use your travel funds by the expiration date when you could have easily used them last summer or fall when this virus was not an issue.    --Jessica ... View more