03-17-2020
11:14 PM
03-17-2020
11:14 PM
Regarding the error, you will most likely need to contact Southwest via phone, live chat in the app, or via Twitter (@Southwestair). Travel fund credits are connected to the name of the passenger who was ticketed on the reservation. If children had a ticket in their name the portion of the ticket fare associated with them is in a travel fund only they can use. --TheMiddleSeat
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