These slimey nasty people have money millions and millions of dollars. But won’t refund money during this unprecedented time. They want to stand behind bull **bleep** “unforseen circumstances” or “you chose the wanna get away option” they know exactly what they’re doing. They are making sure they keep their money and screw the customer. All I have now is some credit for an airline I will never fly with again. All of Southwest is a joke they are nasty horrible people. Don’t fly with them even if you have no other option. Take a bus, a long walk, anything other than this terrible terrible airline
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