Southwest Airlines Community

Thank you Nicole.  After talking to Miriam and Alice through twitter DM, and being told by both that my only option was future credit, I was able to talk to William who took care of it and issued refunds for the cancelled flight.   Thanks again,   Randy ... View more

@dfwskier wrote:   This says the same thing using different words. It was reassuring to see the U.S. DOT affirm their stance given how the German and Canadian regulators punted.  Will be interesting to see how the Germany situation plays out given the EU regulations. ... View more