08-21-2020
04:37 PM
08-21-2020
04:37 PM
@ilvanhalen wrote: I'd say ALAMO is giving the runaround! I'd say you are correct. I've had problems with various car companies in the past, and have had to bird dog them to get my points. The car rental companies buy points from Southwest. Then they tell the airline how many points to hand out to a customer. It really is that simple. Since you apparently did this as a walk up, I presume you gave Alamo your RR number?
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