Really? A uniformed employee? I've been flying back and forth between DAL and SAT weekly, and most (not all) of the gate agents I encountered don't even try to enforce. (One exception in DAL, wish I knew her name... she did it RIGHT!) I chose SW not only for the good pricing, but also for their published safety PROMISE. Go read the website and that word is actually used. This must be a presidential promise. Only good for campaigning. I am sad that I can't trust such a love'able company to get their own employees in compliance with their 'promise' of safety. I have complained to the gate agents who are letting people board without distancing, and allowing people to walk on the plane with no mask, or in one case a guy boarded with fishnet mask. For real. I'm thinking of switching to United, American, or maybe even DRIVE 4.5 hours to stay safe. COVID is real, I have family who have dealt with it, and others at risk. I shouldn't even be traveling, but again... there was that "promise" that lured me back in a plane. I am not big on the idea of risking my health because SWA can't train employees to herd people on a plane with 6 feet between them. You all have a very hard job, I'll admit, but SWA did promise after all, and your people should keep that promise to the best of their ability.
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