I am having the exact same issue!!!!!! Omg! I’ve called six times.... 2 hour wait, 110 minute wait.... 98 minute wait. they changed my flight and have me on a flight home from a city I am not even flying to! And they won’t let me fix it online. Unreal.
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10-02-2020
11:58 PM
I have been calling too.... 110 minute hold... 120 minute hold..... 98 minute hold.... this is ridiculous. SW changed two of my flights and it will not let me fix it online but I can’t get through to customer service. I never got the option for a call back. One of the flight changes is absolutely unbelievable but I can’t get through customer service to find out why my flights were changed to an impossible option and I can’t get them fixed.
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