Southwest Airlines Community

How do you go about "buying" a voucher with your expired/expiring travel funds? Do you have to call? My son has some from cancelled flights due to hospitalizations in 2020 and of course we have not been able to travel with Covid either... don't want to lose $250+ in funds if I can avoid it somehow. Thanks for your help! ... View more

Good idea.   I'd suggest that you make it directly to SW customer relations.       https://community.southwest.com/t5/Knowledge-Base/Contact-Customer-Relations/ta-p/108355 ... View more

@bwallet wrote: Flying in to something that is non-changeable and non-refundable a few hours before it is risky. All types of things can impact and delay flights including weather and mechanical issues. If it is important, I would fly in the day before. Agree with you completely.   I learned from an early life experience. I was to run a meeting in Kansas City that was to start at 10 am. I was on a flight due to arrive at 8 am. Plenty of time, right? No. We tried to land 3 times (fog - visibility right at minimums), and failed three times. Off to Salina KS we went.   I finally got to MY MEETING at 1:30. I was the only one that was late. Never again. ... View more

@Berlin77  You, like many of us, have had to face the hardships of loved ones with a medical condition, I'm not taking that point lightly.  But with that said, that is a part of life for all of us, and I'm sure, have had to bite the bullet on one cost or another to get to hospitals and funerals because of it.  You seem to blame SWA, yet they gave you and out months ago.  They are still offering an avenue, albeit, at a cost.  Let me say this if you wrote to the IRS this year about this same hardship and was sorry that you couldn't get your taxes in on time and asked for an extension without penalty, what do you think would be their reply?  Or a credit card company, or your mortgage company?  I'm wishing your son the best, but blaming SWA isn't the true answer here.   ... View more