Hello, glad to hear that things turned out well for you. The best way to make sure the Flight Attendant receives recognition is to send the compliment directly to SW. If you have the FA's name, please include it. Since this is a customer to customer forum, you are not doing that here. Here's how to do so: https://community.southwest.com/t5/Knowledge-Base/Submitting-a-Customer-Service-Compliment/ta-p/87243
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