I would hope that Southwest would support the need for ES dogs by simply creating a better policy around this. Only allow dogs and also set a size guideline of under, say 30lbs. The dog must be also include a certification from a behavioral trainer so remove those looking for convenience from those who really need this. I am very disappointed with all this and really hope Southwest reconsider this all or nothing policy by setting more strict parameters but still allowing and recognizing this very real need.
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