Southwest Airlines Community

Yes some are scamming the system, but many of us are not I have a perscription from my doctor explaining my diagnosis and just you can’t physically see something it does not mean it is the real.  I have taken my little furry babies with me on planes to keep me calm so you don’t see any issues.  Because of the new policy of only 1 ESA instead of upto 2 ESA in a carrier I will have to pay the $100 fee which is not fair to me.  There should be no charge for pets in carriers under the seat in front of you they already count as my carry on which other passangers have to pay for their carryon on SW   VERY DISAPPOINTED IN THE CHANGE FROM 2 to 1 ... View more

I am very disappointed in SWA new ESA policy as I stated earlier in this discussion.  Having 2 small dogs in their bag or 1 would make no difference for any of the other passengers.  My two girls do not effect allergies, but my clothes my cause some issues because I do have a lab and a cat at home so their hair or dander most likely is on my clothes so even if no actual animals were on the flight the hair and dander still would be on the flight from all pet owners. If people don’t act responsibly then they should be put on a list and not be able to travel with their ESA, Service or Pet.  Responsible passengers like myself should not be punished.  I did contact through email SWA directly about my concerns about the number of ESA in carrier and got a no reply email saying it would take up to 30 days to respond.  Which makes it difficult to know if I need to make other arrangements next month to fly to Tampa.   ... View more

After reading through all the posts I am starting to understand the need for 1 ESA animal if they are large or not in a carrier.  I would like to see SWA amend their new policy back to two esa if they are kept in a carrier.  I have been traveling with my two little ESA animals for over 10 years and they keep each other calm by being together in their carrier it is there safe space.  I don’t understand what the difference 1 is over two when it is still just one carrier under the seat.  I have never gotten back off the plane without someone saying to me I had no idea that you had dogs under the seat they never made a sound.  There are scam people, but the rest of us who follow the rules and don’t cause any problems should not be punished.  It is hard enough traveling with anxiety and depression issues without the stresss of not having your furry babies that ground you with you  ... View more

There should be no charge for having a pet in a carrier under the seat in front of you.  They already count as your carryon so why should you have to pay more for them?  It is just airlines making an extra buck not helping their customers ... View more

It is more then wanting to « ride with your pet ». I have travelled for over 10 years with my two furry babies.  I stay at least a month at my destination and need my two little girls that travel in the same carrier together to help keep me calm and at peace.  I understand the cat dog rule and can understand the carrier to not disturb others,but having 2 esa in a carrier over 1 I don’t know what difference it makes to the airline.  When I fly my furry babies go under seat in front of me and after take off I unzip top and put my foot inside to touch them and they never come out of the carrier. Having the two girls together keeps them calm for the flight also. ... View more

As someone who flys southwest 8 to 10 times a year with my two emotional support animals I am SHOCKED and APPAULD by the ONE ESA per person.  My two little 8 lb Morkies traveling in the same bag have never caused any issues on any flight.  They do not cause allergy issues.  After take off I open top of carrier and stick my foot in their bag and it keeps me calm.  I do know people have abused this, but keep a list of the ones who have caused problems and don’t let them fly with animals don’t punish everyone!!!  Tell me what difference having my two furry babies under the seat in front of me or one under the seat in front of me?  They keep each other calm for the flight.  They already count as my carry on I don’t understand why they should cost more money ... View more