03-22-2021
06:49 AM
03-22-2021
06:49 AM
Damage claim should go to TSA: https://www.tsa.gov/travel/passenger-support/claims --TheMiddleSeat
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03-21-2021
10:57 PM
03-21-2021
10:57 PM
@Tickedmom Don't bother with Southwest customer relations. Step 1: Post the incident to social media if you have video (rule #1: always record, always record, always record..) Step 2: This arises to the level of an ADA complaint if you were kicked off the plane for requesting accommodations for a disability: https://www.ada.gov/filing_complaint.htm Step 3: File a medical discrimination complaint with the department of transportation: https://www.transportation.gov/airconsumer/discrimination It is unlikely customer relations will redress your issue, and more likely they will ignore you or launch counter accusations.
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