03-06-2021
05:40 PM
I truly appreciate your feedback. Again, I am unable to let this go and it is consuming my mind trying to figure it out. It is not exactly an esteem builder and is humiliating to say the least. Not that what other passengers thought was or is really a priority concern. I have always chosen Southwest Airlines for their friendliness and flexibility. I believe that I will speak with Customer Service, perhaps just to put a closure to this. There was no reason for anyone to complain about any disrespectful behavior from me, really. Friendly, low-key conversation is all. Again, thank you for your feedback. Truly appreciated!
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03-06-2021
11:56 AM
Most recently, I flew from Oakland to Denver on Southwest Flight 2340. The first leg was 4.5 hours from Maui, and the Oakland flight was delayed by 2.5 hours. My husband and I got some food at a terminal spot, and I had two glasses of wine before boarding. The flight was full. My husband took the isle seat and I took the window. One of the last passengers on board was an older/middle aged man who took the middle seat between us. We talked casually about the reasons for our trips. All was very friendly. I was suddenly approached by two flight attendants who said that they could not allow intoxicated people to board the flight and that I was going to need to disembark. I was completely dumbfounded. There was absolutely no incidents of any kind, and everything was quite casual. They asked if my husband was being disturbed by me (they obviously didn't know that we were together). He said that I had two glasses of wine, and, no, I was not disturbing him. They did not ask the man sitting beside me. I only responded that I wasn't certain what they were referring to because there was nothing that was going on that was disturbing... in fact, I had thought the man between us was open to conversation. They came back a second time, and pursued the topic of not allowing anyone intoxicated on board, and then finally walked away. I stayed on board. I am unable to let this go because I am utterly confused as to what happened and why. I have thought of one thing and that is the man between us asked if I wanted to take the middle seat and I said that I was fine by the window. Perhaps this upset him? I did know that his wife and daughter were seated in the back of the plane. I had asked him if I was bothering him, and he only shook his head and didn't say another word for the rest of the flight. So, I wonder if now I may be reading into things, but I now feel that he was attempting to get his family to take our seats or he was upset because I didn't take his seat and let him sit by the window. Did he in fact have anything to do with it, or was I randomly picked by the flight attendants or was he participating in conversation openly but really didn't care to? This situation has left me very confused and anxious about taking future flights. Any input would be appreciated.
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