I agree. This is very frustrating. I just got off a call regarding the same situation. I have over $100 on one of my travel funds and it expires next month and they said the same thing to me. I am a frequent flier on SouthWest and it makes no sense that they are extending points etc. but our actual money that was spent is going to expire. If anything SouthWest should turn them into reward points that can be used or extend the travel funds without taking $100.
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