06-02-2021
12:24 AM
06-02-2021
12:24 AM
Basically every thing you described is a typical day in the airline industry except for maybe the pee soaked lavatory. Think about it. This is an industry where we're trying to get a big hunk of metal safely into the sky that's loaded with civilians tens of thousands of times every single day just in our country. There's bound to be delays like this, it's just the nature of the business. Airports are in the process of renovations to handle the larger number of passengers than they were built for. So, the nature of the business combined with the renovations and airports with exceeded capacity, these things are bound to happen. So, if anything, what you experienced for the most part is an effect of the airport infrastructure and not the airline. As for the lavatory, if you were the first one to use it, then sure that's on Southwest's cleaners. However, it's likely someone used it before you and they trashed the place. Flight attendants don't normally clean those kinds of messes because they need to keep their hands sanitary to serve food and beverages to the passengers.
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