06-15-2021
10:17 AM
06-15-2021
10:17 AM
Hi, all. New to the forum but haven't been able to find answer to my question. I just received an email that our flights in September have been rescheduled. It says that we could change them for free if the selected flights were inconvenient. I went to do that and am showing charges. In fact it will cost my family upwards of $500, almost a 50% increase in what we paid originally. I looked at the email and am following the instructions on where to go and what to do, but am not having any luck. I've also called but was disconnected after a 90 minute wait (tweeted, FB messaged, and chat is unavailable right now). I'm at a loss as to what to do -- we selected non-stop and now have a 2 change, 7 hour flight. Any help would be appreciated.
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