Hey everyone- We had a serious inflight issue on a flight from DEN to DAL. I'll leave the details out for now, but I've got (2ea.) case #'s that have been open for two weeks now: 30251480, and 30662532. Does anyone know how to get a response from SWA on these? So far I've called (that's how the second case # got opened up). emailed, and FB messaged. I am A-List too, if that makes a difference.
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