Southwest Airlines Community

Hello, I have both personal and business Southwest Chase cards.  When I filter I can match up all my credit card charges to the points listed on Southwest's site.  It seems I got all the credit for Companion Pass, but zero credit (the entire year) for TQP.  Does Chase has to instruct SWA to give me the TQP?  Shouldn't the points earned (which was reported to Southwest) let Southwest know how much to credit in regards to TQP?  I've called both Southwest and Chase and, of course, each claims it's the other's responsibility. Thanks for your comments. ... View more

Hi.  I have a SWABIZ account and a regular Southwest Airlines account and neither shows that my status (A-List Preferred) has been extended.  However, when I login to the Southwest App on my iPhone, it shows A-List Preferred earned through 12/31/22.  I flew six segments during the promotional period.  Hope this helps. ... View more