Southwest Airlines Community

Hi Nettyboo34,   i just cleared my screening and just waiting for recruiters to contact me in regards to my start date. Anyway, I was wondering how is the training/test be like for CSA? Is it hard? If you don’t pass the test, can you retake them until you pass? Or once you failed they’ll let you go? I’m so sorry, I can’t help but overthink. I’m currently a CSA for another airline right now, and I’m scared to actually let this go and won’t get the job at SW if the test will only require you to take it once with a passing score.. with my airline right now, I did the computer based test too while on training and some of the test I had to retake until I pass them. Does SW works that way too? Thank you in advance! ... View more

I hope so, I'm excited to be starting  ... View more

Hi @leeellen21! Glad to hear you'll be joining the Team! ONce you're through with the background process, you should receive a training start date! Training varies by position, but most involve some classroom time and then you'll get on-the-job training. Hope that helps!  ... View more

The email I received a start date of February 27, . Originally I was supposed to be in January 17 class but it’s a lot of paperwork involved. Your clearance and background. Once you receive an email to take drug test and fingerprints then you get the planned start date. After that I am not sure when you receive booking flight etc.  Best Wishes  ... View more

The ones for SWA I would. Make some flash cards just a tidbit  ... View more

Thank you I'm cool calm and collected, its a long process that is worth it, I'm basically waiting for a start date, that's all ... View more

I hope the new job turns out to be everything you hope it will be.   Congrats! ... View more