03-07-2022
09:31 PM
I understand. It's been 6 hours for me. I'm trying to get a name change. Frustrating and SUPER poor customer service.
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03-07-2022
09:30 PM
I have now been on hold for 6 hours. There is no excuse for this type of customer service. Pure foolishness. This is the LAST time I will do group travel with Southwest!!!!!
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03-07-2022
09:28 PM
03-07-2022
09:28 PM
This can't be normal. The other day I called and I was on hold for 2 hours. Now today it's over 6 hours for group travel. This is not good.
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