03-09-2022
05:01 PM
03-09-2022
05:01 PM
Yep, unfortunately, you'll have to call Group Travel and pay for the reservation through there. You could also try emailing but calling is usually best. Hopefully, you were able to get through!
https://www.southwest.com/html/air/business-groups/group-travel.html
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03-08-2022
12:01 AM
@lobofitness wrote:
I understand. It's been 6 hours for me. I'm trying to get a name change. Frustrating and SUPER poor customer service.
You should be able to use the name template that you submitted when making your deposit to change names without a need for calling. You can refer to the contact emailed to you and it will have details on how to change names.
-Blake
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03-07-2022
09:30 PM
I have now been on hold for 6 hours. There is no excuse for this type of customer service. Pure foolishness. This is the LAST time I will do group travel with Southwest!!!!!
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