04-13-2022
10:50 AM
04-13-2022
10:50 AM
Yes, I do. I think the pandemic hit all companies bottom line hard, especially the airlines. SW has an obligation to their shareholders to maximize the recovery as quickly as possible, i.e. increase earnings. SW also knows their customer base is extremely loyal and will probably not lose many of them by implementing these flight changes/cancelations.
If it's not a money grab, what is it? I recently had flights booked at the end of June that have already been canceled and changed (both inbound (canceled) and outbound (changed), so I know that's not a maintenance issue. And if it's a flight crew issue, then SW needs to implement a better scheduling system if they know 70+ days in advance they won't have a flight crew.
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04-13-2022
10:24 AM
04-13-2022
10:24 AM
The real question is, why does SW keep doing this? If I book a flight, barring maintenance issues, that flight should not be changed, period. Honor the agreement you made when I bought the ticket. This is all a money grab to ensure all flights are full. Just list multiple flights, get people to buy them, then consolidate them down into one full flight. It's the perfect scam.
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04-07-2022
02:32 PM
04-07-2022
02:32 PM
My last 5-6 flights have been changed, canceled, etc. So much so that I called and complained and was given a $150 voucher, which is useless because I pay with points and they won't convert it. Today, I learned my flight from Houston to Miami in June was changed from nonstop to a layover with plane change in Dallas. But more importantly, it means I won't make it to the cruise ship in time, and there's no other flights. So now I have to fly in the day before and pay for a hotel. Thanks Southwest, I'm real close to canceling my SW Visa, and moving on to a more reliable airline that honors their schedules.
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