I had booked 6 seats from PVD to MCO in late June. The outbound flight was changed from 12:10 PM to 5:00 AM. Not a good time with 2 young kids. None of the other PVD-MCO flights were acceptable so I looked at other airports in the area and I found inbound and outbound flights from BDL instead. Called customer service and made the change. They were very accommodating AND I got 6,000 RR points back in the process.
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04-07-2022
02:32 PM
04-07-2022
02:32 PM
My last 5-6 flights have been changed, canceled, etc. So much so that I called and complained and was given a $150 voucher, which is useless because I pay with points and they won't convert it. Today, I learned my flight from Houston to Miami in June was changed from nonstop to a layover with plane change in Dallas. But more importantly, it means I won't make it to the cruise ship in time, and there's no other flights. So now I have to fly in the day before and pay for a hotel. Thanks Southwest, I'm real close to canceling my SW Visa, and moving on to a more reliable airline that honors their schedules.
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