@WendyJ wrote:
Thank you,
Yes I came here to rant and also see if anyone has experienced such recently. I reached out to them on Facebook and twitter and got my receipts almost immediately. 🙂
Glad they were able to come up with something.
I agree:
I usually get an email but once or twice didn't get one
I also encourage people to take a screen shot of it or photo of the confirmation page so you have it as a backup
I never used the lookup function so I'm not sure if it works sometimes, just in your case whatever prevented the email of the receipt also prevented it from being looked-up
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