12-28-2022
02:11 PM
You could try one of the international 800 numbers. I understand the wait isn;t terrible
https://mobile.southwest.com/html/contact-us/intl-customer-service.html
Alternatively, you could ask for a refund
https://www.southwest.com/traveldisruption/?clk=CALLVOLUME_HPHERO_221227
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12-27-2022
11:45 AM
12-27-2022
11:45 AM
And the lines to speak with someone at a gate or check-in station or baggage claim were over 50 people. I live 45 minutes away from the Denver airport. Should I go out there and try to find something out? I'm thinking of booking on another airline but how do I let SW know to send my checked bag forward or will it just sit where it was checked? This can't be the first time this has happened. Why don't they have some online information advising us?
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12-27-2022
11:41 AM
12-27-2022
11:41 AM
You can no longer rebook online. I just get error messages. My only option would be to start a new reservation. The problems keep changing and getting worse. The only rebook option is going to an airport gate station, apparently. Phone lines are down.
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