01-02-2023
03:23 PM
Keep in mind that asking for a refund and compensation for damages are not the same. There is a large question being raised right now if Southwest is going to be liable for damages given the scope of the disaster.
I am not a lawyer, but when you knowingly enter into business with people and you know your system is deficient, you have exposure that because you knew the risks, you should have been more prepared. The legal community will argue that Southwest should have exercised reasonable caution and had better systems.
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