I find it absolutely disgusting that I've heard so many horror stories about people who have disabilities that can't be spotted by just looking at them and are treated like they've "cheated the system" because they need to pre-board when traveling.
I've had Postural Orthostatic Tachycardia Syndrome for over 4 years and you absolutely can't see that anything is completely wrong with me but just going from sitting to standing or vice versa can send my heart rate soaring and I can pass out without much warning.
Doesn't make me less qualified to travel much less need a little extra time getting down the ramp so I can be in the seated position for as long as possible. I thought Southwest was a little bit better at handling things of this nature especially knowing that I don't owe anyone an explanation as to why pre-boarding would be beneficial. I don't know who's more ridiculous. Gate agents or entitled passengers who feel like if they can't see the disability it truly doesn't exist. "You guys are taking advantage of pre-boarding" "They don't have a cane, they're not disabled!" "They walked up here just fine, look at them, they don't need to pre-board" I hope the audacity is getting you guys a paycheck because it's plentiful these days.
... View more