Southwest Airlines Community

gtws2469 · ‎07-12-2023

There's a difference between being a COS and just being large. What these "large" women did was to cut in line after the A group was called and snuck in as needing extra time. Then played it off like they were in line the whole time. As stated, if this is the game that has to be played - I'm going to start using a cane at the airport. If you can't beat them, join them. Apparently cheating is part of the rules, so that's what will happen. Pretty soon, A group will be last to board anyway, so might as well get something other than extra reward points - we didn't get a free drink either because the pilot said there would be turbulence - there was none - one of the smoothest flights I've been on. I didn't want a drink anyway, so that's basically irrevelant.

gtws2469 · ‎07-04-2023

Understood about the people with disabilities, and I wouldn't want to force them to disclose. I think the only solution is to allow the A boarding group to board first since those seats are paid at a premium. That's really what the complaint is. Airlines can't force people with disabilities to sit in specific seats or at the rear nof the plane either - the exception being emergency rows. I guess I start buying the cheap seats and carrying a cane. What irritated me is that in this situation, the people weren't really preboarding - the A group was called, and the people in question had C boarding passes and cut in front of all the A group. This just felt of entitlement and cheating the system for those that paid for premium seats. This is why this was frustrating - especially after the Southwest announcement stated that if you miss your boarding call, then you miss the opportunity to board with the group called. I fully support those with disabilites and think they should be allowed the opportunity to have extra time to get themselves settled.

gtws2469 · ‎07-04-2023

Thought from tuscon to Denver....I understand disabilities needing more time and boarding first. Elderly? Maybe. Wheelchairs - absolutely. I paid for business select and had A1 boarding.. paid extra. There was 3 wheelchairs and 3 elderly. Then at least 4 overweight people with C boarding passes cut in front. There was no disability.. they walked normal, no canes or other equipment. There were several others that also cut in front of A boarding. I ended up in row 6 because of the so called needing more time, and reality proved they were fine other than overweight. I paid a lot extra so I could board early so I wouldn't miss my bus home, and no southwest personnel did anything. I could have just paid regular price if I knew this was the case. I should be compensated. Took pics too prove where I sat. Why offer business class if everyone is going to claim they need pre-board?. This scam is totally out of control....A group should be the first to board if this is going to be the new normal. Typically I can get the first 2 or 3 row seat. Row 6? I know southwest used to send these C boarders back to the end of the line. Sorry, but overweight is not a disability when they can walk normal. Precipitates should be restricted to the back of the plane in the last 10 rows.

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Re: Preboarding scam

Re: Preboarding scam

Preboarding scam

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