08-28-2023
06:52 AM
08-28-2023
06:52 AM
I received my miles early this morning. I don’t know if this a coincidence or not, but it happened the same day my monthly automatic payment went through. Thanks to everyone on this thread for keeping things updated as we all went through this process!
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08-25-2023
06:01 PM
08-25-2023
06:01 PM
I heard back from Chase. Their response is below. Clearly 8 weeks means two months to them. I guess we continue to wait. Here is the response:
Thank you for contacting us about the Spring Plus Up offer for your Southwest Rapid Rewards® Credit Card account, and will surely share information about it. We understand this is important to you, and it typically takes eight weeks after the end of the promotion period (June 30, 2023) for the 20% bonus points to post directly to your Rapid Rewards account. They will not appear on your credit card statement, if you don't see the points in your member account after August 30, 2023, please call Southwest at 1-800-445-5764 for assistance. We appreciate the opportunity to explain this to you and your understanding. If you need to contact us again, please send a secure message.
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08-25-2023
11:20 AM
08-25-2023
11:20 AM
I contacted Chase this morning. Waiting for reply they said would be in one business day. Stay tuned.
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08-24-2023
11:05 PM
08-24-2023
11:05 PM
I have not received it either. I registered and qualified for the promotion. I figured they owe me about 12,000 miles. If I don’t have it by the 30th, I will message SW and contact chase. Please let me know what happens with your account.
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08-14-2023
04:39 PM
08-14-2023
04:39 PM
we have not received anything yet. I sent a correspondence to SW and they said if I registered for the promotion, which I did, it could be 60 days after June 30th. I thought it was a 20% bonus of dollars charged during that period. Yours doesn’t seem to be correct if so.
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08-05-2023
01:34 AM
08-05-2023
01:34 AM
It has now been another month and still no miles added from the promotion. I wrote an email to Southwest. We will see if that gets me anywhere.
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Mine closed on July 2 for all June charges. Hopefully we will see it by the end of July. Thank you for your reply.
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I signed up for the RR CC promotion for 20% bonus miles on purchases from March until June 30th. As far as I can tell, those bonus miles have not been awarded. When can we expect those to be added to our accounts?
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