On my recent flight 2745 from DEN - BWI on 23 July I asked the male flight attendant (didn't get his name) for assistance putting my carry-on luggage in the overhead bin as I am 5'1 and knew I would have trouble reaching the bin. The attendant told me he could not help me because he could get hurt. I asked again and was given the same response. I was surprised by his response and began making room for my bag. The attendant came to my location and offered to help re-arrange the bags in the overhead bin. I declined his help as I was still surprised by his initial response. I managed to get my carry on in the overhead bin.
Is this the policy for assistance?
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